Data Management Solutions:
Intelligent, Easy to Manage, Secure
Turn Your Data into Profit
world seems to be spinning faster and faster these days. More
& more data, less & less time. Many companies find
that as they grow, their antiquated solutions and old band-aid
fixes are slowing them down and they can't keep track of all
the information flowing in and out on a daily basis.
Poor data management not only
slows things down, it breeds frustration, errors, and poor
- Can you and your staff locate any document you
wish instantly and online from any computer within your
organization? You could....
- Does your Customer Service Department have the
appropriate ‘Mission Control’ panel to locate
customer information and answer all pertinent questions
without multiple drill down menus? You can....
- Can you quickly and easily gain knowledge and
make effective decisions from your data? You will...
OPEX has assisted organizations with their
data management on numerous occasions. We helped one call
centre reduce its talk time from 12 minutes per customer
to 3 minutes. Thousands of dollars were saved by
the company. Employee productivity skyrocketed and the complement
was reorganized as more calls were answered with fewer bodies.
For another client, we developed and implemented
a way to 'image' all contracts and integrate them into the
client's customer relationship management application so that any document was available at the click of a mouse. No more employees fighting over files and leaving the customer
on hold or requiring a call back; all applications were ready
for faxing or email immediately.
Higher Productivity = More
When more work is accomplished
with less people and greater customer satisfaction, you're
on the road to operational excellence.
- Are your systems robust and organized? We can help design your system to best service your business.
- How about removing paper all together? We've
assisted a dental practice to go paperless: no more paper,
charts or filing: a clean integrated office.
- For those companies that must retain paper, where
do you keep the files? If a fire happened tonight,
would it destroy your business? Not if OPEX examined and
optimized your data management. We would establish a process
that would keep you and your organization safe from harms
Having OPEX optimize how your data and
information is managed, stored and accessed leads to a faster,
smoother, and more efficient company with higher levels of
Whether it's designing a ‘mission
control’ panel for your office or creating systems to
enhance productivity, we can assist you in saving time and
money with your operation.
For Secure, Accessible & Intelligent
Data Management Solutions
Call OPEX Today!